Privacy
What Namedesk collects, how we use it, and the rights you have over it.
Who we are
Namedesk is a domain research service. This page explains what personal information we collect when you use Namedesk, why we collect it, and the choices you have.
Information we collect
Account information. The email address you use to sign in and the company or team name you choose for your workspace.
Usage information. The domains you research, the credit pack you purchased, and the activity history of your account. We use this to power the dashboard, prevent duplicate charges, and reconstruct activity for support.
Payment information. When you buy credits, our payment processor handles the card transaction. We receive a customer reference, the card brand and last four digits, and the receipt — never the full card number.
Technical information. Network address, browser, and request metadata, used for security, fraud prevention, and aggregate usage analytics.
How we use information
To provide the service you signed up for, deliver and bill the reports you request, secure the platform against abuse, communicate about your account, and improve the product over time. We do not use your information to train advertising models or to build a profile for resale.
How we share information
We share information with the service providers that help us operate Namedesk — including payment processing, infrastructure, email delivery, and the AI model providers whose models power our research signals. Each provider is bound by their own contractual and privacy obligations and uses the information only to perform the service for us.
When we send a domain to a model provider for analysis, we send only the domain string and our analytical instructions. We do not transmit your email, account identifier, or other personal information with the request.
We do not sell personal information. We do not share it with advertising networks or data brokers. We will disclose information when required by law, to protect the rights or safety of users or the public, or in connection with a corporate transaction, and we will give notice where the law allows it.
How long we keep information
We retain personal information for as long as your account is active and for a reasonable period thereafter to satisfy our legal, tax, and accounting obligations or to resolve disputes. Aggregate, de-identified information may be kept indefinitely.
Your rights
Depending on where you live, you may have the right to access, correct, export, or delete the personal information we hold about you, and to object to or restrict certain uses. We honor these rights regardless of your location.
How to exercise your rights
Email us from the address on your account. We respond within a reasonable period and will verify the request to protect your account from impersonation.
Cookies
We use a first-party session cookie to keep you signed in and a small number of strictly necessary cookies for security. We do not use advertising cookies and do not deploy third-party trackers.
Children
Namedesk is intended for businesses and is not directed at children. We do not knowingly collect personal information from children under 16.
International transfers
Namedesk operates globally. Information may be processed in countries other than the one in which it was collected. We rely on standard contractual protections offered by our service providers to safeguard transfers.
Security
We use industry-standard technical and organizational measures to protect information against unauthorized access, alteration, disclosure, and loss. No system can be guaranteed perfectly secure; we work continuously to reduce risk and notify affected users promptly if a material incident occurs.
Changes to this policy
We may update this policy from time to time. Material changes will be announced on the site and, where appropriate, by email to active accounts.
Contact
For privacy questions, data export, or deletion requests, email hello@namedesk.app.